Quick summary: We collect only what we need to provide our services and respond to your enquiries. We don't sell your data. We don't spam you. You can ask us to delete your information at any time by emailing hello@leafydigital.in.
Who We Are
Leafy Digital ("we", "us", "our") is a website design and digital marketing agency operating from India and serving clients globally, including Australia and the United Kingdom.
Contact: hello@leafydigital.in · +91 90743 55003 · leafydigital.in
What Information We Collect
Information you give us directly
- Your name and email address when you fill in our contact form
- Your phone number if you choose to provide it
- Your business name and website URL
- The content of messages you send us
- Information shared during calls or WhatsApp conversations
Information collected automatically
- Website usage data via Google Analytics (pages visited, time on site, device type)
- IP address and browser type (standard server logs)
- Cookie data for website functionality and analytics
Information from third parties
- Publicly available business information (Google Maps, business directories) used for prospecting
- Information from Google PageSpeed Insights when auditing websites with your consent
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Send you project updates, invoices, and reports
- Improve our website and services based on usage patterns
- Contact you about services that may be relevant to your business (you can opt out at any time)
- Comply with our legal obligations
We do not use your information for automated decision-making or profiling. We do not sell your data to third parties.
Legal Basis for Processing (GDPR — UK/EU clients)
If you are based in the UK or European Union, we process your personal data under the following legal bases:
- Contract: Processing necessary to provide the services you've engaged us for
- Legitimate interests: Responding to enquiries and improving our services
- Consent: Where we send marketing communications (you can withdraw consent at any time)
- Legal obligation: Where required by law
Who We Share Your Information With
We only share your information with:
- Google (Analytics, Ads, PageSpeed): For website analytics and advertising services. Google's Privacy Policy →
- Web3Forms: Our contact form provider processes form submissions. Web3Forms Privacy Policy →
- Calendly: For booking consultation calls. Calendly Privacy Policy →
- WhatsApp (Meta): For communication when you message us. WhatsApp Privacy Policy →
We do not share your data with any other third parties without your explicit consent, except where required by law.
Cookies
Our website uses the following cookies:
- Essential cookies: Required for the website to function correctly
- Analytics cookies (Google Analytics): Help us understand how visitors use our site. These are anonymous and aggregated.
You can control cookies through your browser settings. Disabling analytics cookies won't affect your ability to use the site.
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain our client relationship
- Comply with legal obligations (typically 7 years for financial records)
- Resolve disputes and enforce agreements
If you are a prospect who did not become a client, we retain your contact details for up to 2 years unless you ask us to delete them sooner.
International Data Transfers
Leafy Digital operates from India. If you are based in Australia or the UK, your personal data will be transferred to and processed in India.
For UK clients, this transfer is made under the provisions of the UK GDPR. We ensure appropriate safeguards are in place to protect your data.
Your Rights
Depending on your location, you have the following rights regarding your personal data:
Australian clients (Privacy Act 1988)
- Right to access your personal information
- Right to correct inaccurate information
- Right to complain to the Office of the Australian Information Commissioner (OAIC)
UK clients (UK GDPR)
- Right to access, rectify, or erase your data
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with the ICO (ico.org.uk)
To exercise any of these rights, email us at hello@leafydigital.in. We will respond within 30 days.
Security
We take reasonable technical and organisational measures to protect your personal information, including:
- HTTPS encryption on all pages of our website
- Secure handling of contact form submissions via Web3Forms
- Limiting access to personal data to team members who need it
No method of internet transmission is 100% secure. If you have concerns about a specific data breach, contact us immediately at hello@leafydigital.in.
Children's Privacy
Our services are directed at businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.
Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: hello@leafydigital.in
- WhatsApp: +91 90743 55003
- Website: leafydigital.in